Publisher and seller identity

Data controller

The data controller for WorldDocGuide is Samir Beldjera, Entrepreneur individuel / micro-entreprise, reachable at contact@worlddocguide.com.

Personal data we may collect

• Contact data: name, email address and message content when you contact us.
• Order data: billing details, product purchased, payment status, invoice references and download access data.
• Technical data: IP address, browser, device information, security logs and basic website usage data.
• Consent data: cookie choices, checkout confirmations and acceptance of legal terms.
• Support data: emails, complaints, refund requests and customer service history.

Purposes and legal bases

• Providing website pages, downloadable products, invoices and customer support.
• Processing orders and managing payment, delivery, refund and tax obligations.
• Answering contact requests and handling complaints.
• Securing the website, preventing fraud and maintaining logs.
• Measuring audience or advertising performance only when legally permitted or consented to.

Recipients and processors

Data may be processed by hosting, email, payment, security, analytics, e-commerce or support providers when necessary for operating the website. Payment data is handled by the payment provider; WorldDocGuide does not intend to store full card numbers.

International access

WorldDocGuide may be accessed worldwide. Some service providers may process data outside France or the European Economic Area depending on their infrastructure. Where required, WorldDocGuide aims to rely on appropriate safeguards, contractual protections or consent mechanisms.

Retention

Order, invoice and accounting data may be kept for legal accounting periods. Contact and support messages are kept for the time needed to handle the request and protect legitimate interests. Security logs are kept for a limited operational period unless an incident requires longer retention.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent by emailing contact@worlddocguide.com. You may also contact the CNIL or another competent supervisory authority if you consider that your rights have not been respected.

Related legal pages

These pages work together. Terms describe the sale, the privacy policy describes personal data use, and the disclaimer explains the limits of document guidance.